Comfort Hotel Adelaide Meridien

Very convenient close to city centre and many coffee shops and restaurants

Everything we needed. Free parking, good costumer service. Access to the balcony.

I had a very good experience at this hotel. The room and overall environment were exceptionally clean, which really stood out and made the stay feel comfortable and pleasant. The staff were friendly and professional, and the service overall was great. I also appreciated the free parking — that’s always a big plus. The hotel offers a laundry service, which I used. It costs extra, but it was convenient and worked well. There was a swimming pool available, though unfortunately it was too cold to use during winter — something to keep in mind if you're visiting in colder months. Overall, it was a very good stay, and I would definitely recommend this hotel to others.

Nice~ kind as well

Our experienced with the “Comfort” brand was overall very unpleasant. Firstly, we had a Gift Voucher to the value of $200.00 to use in Australia and New Zealand for food and wine, and accommodation. When I was trying to book online, there was nowhere to indicate Gift Voucher. So after many phone calls and emails over a few days with my query, I was told the voucher was invalid and expired, and I couldn’t use it. The voucher clearly stated 5/12/2025. I couldn’t understand what their reasoning was, it didn’t make sense!!! After more phone calls and emails it was finally noted that the date was in American reversal style???? My question is: Why would a Gift Voucher be in American date style? When it was for use in Australia and NZ. If that was the case, did that mean that the $200.00 was in American dollars too…. I’m sure not so!!! Finally after delay, I was notified that I could use the voucher. Fantastic!! A few days later I had received an email offering upgrades. I chose a $30.00 bottle of sparkling wine as an upgrade, and received an email to say that it was “Approved”. My voucher was valued at $200.00 and the room cost was $150.00. This left $50.00 outstanding to me for food and wine. Having no other communication, other than being “Approved”, made me understand that the wine was covered in the outstanding $50.00 …. But not so. Upon “checkout” I was told that I owed $30.00 for the wine, so quite shocked and annoyed, I returned the bottle. So $50.00 outstanding and $30.00 for the wine adds to $80.00 out of pocket!!! To add more injury, upon “Check in” at 2.00 pm, we were left standing and waiting in the foyer for 15 minutes, as our room wasn’t ready. So would I recommend your hotel … NO. Did the overall experience leave a nasty taste …YES. My advice to anyone would be … Don’t get a Gift Voucher from these people.